Error codes
Table of error codes
When an error occurs, the API methods will return the code and description of the error.
| Error codes | Description of error |
|---|---|
| -32700 | JSON parsing error. The RPC request is not a valid JSON object. |
| -32600 | Incorrect JSON-RPC object passed |
| -32601 | The requested method is not found. |
| -32504 | Insufficient privileges to execute the method. |
| -32400 | System (internal error). Appears during various failures. |
| -32300 | Missing options |
| -32301 | A card is not registered |
| -32302 | Failed to get the card information |
| -32303 | Invalid phone format |
| -32304 | Invalid card number format |
| -32305 | Invalid card expiration date format |
| -32306 | Failed to register card |
| -32307 | Failed to generate token |
| -32308 | Invalid code or code expired. |
| -32309 | Insufficient resources |
| -32310 | The card is blocked or temporarily out of service |
| -32311 | SMS informing service is not included |
| -32312 | Transaction status posted |
| -32313 | Transaction status canceled |
| -32314 | Transaction is not found |
| -32315 | Service is blocked |
| -32316 | Failed to get vendor information |
| -32317 | User or order is not found |
| -32318 | Processing center unavailable |
| -32319 | Supplier is blocked! |
| -32320 | Irrelevant request, timestamp is outdated |
| -32321 | Invalid password format |
| -32322 | Invalid activation code format |
| -32323 | Invalid sign |
| -32324 | Token expired |
| -32325 | User is not found |
| -32326 | Invalid device ID format |
| -32327 | This bank is not supported |
| -32328 | Amount less allowable |
| -32329 | Amount above allowable |
| -32330 | Failed to cancel payment |
| -32331 | Duplicate transaction is found |
| -32332 | Service is temporarily unavailable |
| -32333 | This agent is not registered in the PaySys system |
| -32334 | Transaction status is undefined. Contact with Support! |
| -32335 | Attention! The site is undergoing technical work. We apologize for any inconvenience caused. |
| -32336 | Service is not configured. Contact PaySys Support! |
| -32337 | Failed to get the passport data |
| -32370 | The transaction cannot be completed. Law violation. |
| -32371 | The card has expired. |
| -32372 | Invalid parameter format |
| -32373 | TIN does not match |
| -32374 | The data does not match |
| -32375 | The user is not registered with the ECIS, please register on the website of the ECIS Bookmaker |
| -32376 | The user is not identified |
| -32377 | The SMS-informing number of the card must match the account number |
| -32378 | Invalid CVC card format |
| -32379 | Holder name of the card cannot be empty |
| -32380 | This bank card is not supported |
| -32381 | Order of ID cannot be empty |
| -32382 | Client IP address cannot be empty |
| -32383 | Payment details cannot be empty |
| -32384 | Transaction status is invalid |
| -32385 | Card details are not correct, please check the details or try another card. |
| -32386 | The cardholder is not a member of the 3Dsecure scheme |
| -32387 | The card is not included in the range of 3D-secure cards specified on the issuer's side |
| -32388 | Attempt to authorize the cardholder using the 3D-secure method through the ACS server |
| -32389 | 3D-secure authorization is not available |
| -32390 | Rejection (error) during 3D-secure authorization |
| -32391 | An error message is returned from the ACS server side |
| -32392 | Attempt to perform 3D-secure authorization for an unknown card type (Dinners Club, American Express) |
| -32393 | Failed 3D-secure authorization |
| -32394 | 3D-secure authorization ended with a system error |
| -32395 | (Issuer Rejection) Transaction is not allowed to cardholder |
| -32396 | Invalid wallet number format |
| -32397 | Failed to get the wallet information |
| -32398 | Card issuer is timed out |
| -32399 | Exceeding the limit |
| -32410 | Wallet blocked or temporarily out of service |
| -32411 | (Issuer rejection) The operation violates the security of the issuer. |
| -32412 | The issuer prohibits the operation through the terminal |
| -32413 | Withdrawal frequency limit is exceeded (Contact the bank where your card is serviced) |
| -32415 | The issuer did not authenticate the transaction. |
| -32416 | Failed to authenticate the card on the issuer side. |
| -32417 | Unknown device, issuer deviation. |
| -32418 | Unsupported device, issuer deviation. |
| -32419 | The issuer's authentication frequency limit has been exceeded. |
| -32420 | Expired card in the issuer's database. |
| -32421 | Invalid card number from the issuer. |
| -32422 | Invalid transaction, you need to try again. |
| -32423 | Operation is rejected. The issuer does not have this card. |
| -32424 | Failure of the security system on the side of the MPS. |
| -32425 | Stolen card, message from the issuer. |
| -32426 | Suspected fraud, issuer rejection. |
| -32427 | The operation is not authorized by the cardholder. Contact the bank that issued the card. |
| -32428 | The cardholder is not registered with the 3DS service, please contact the issuer. |
| -32429 | The transaction ended on a timer, the issuer's server did not respond to the operation. |
| -32430 | Low transaction trust. |
| -32431 | Average transaction trust. |
| -32432 | High transaction trust. |
| -32433 | Extremely high transaction trust. |
| -32434 | The limit of attempts to perform the operation has been exceeded. |
| -32435 | Online payments are not allowed on this card. |
| -32436 | 3RI transaction is not supported. |
| -32437 | Technical problem of the server on the issuer's side. |
| -32438 | Separate authentication is required by ACS, but is not requested by the 3DS Requestor. |
| -32439 | The maximum expiration time for disabled 3DS Requestor authentication has been exceeded. |
| -32440 | Insufficient time was allowed for split authentication to authenticate the cardholder. ACS will not make an attempt |
| -32441 | An attempt to carry out a transaction without the participation of the cardholder. |
| -32442 | Failed to register wallet |
| -32443 | The card does not support 3DS. |
| -32444 | Transaction was canceled by the issuer. |
| -32445 | ACS server 3DS 2.2.0 is not enabled on the issuer side. |
| -32446 | Temporary system failure at the issuer, please try again. |
| -32447 | The issuer did not process the transaction correctly |
| -32448 | This card is prohibited for the operation, a message from the Ministry of Railways. |
| -32449 | Payment timeout has expired! |
| -32450 | Invalid account is specified, contact the issuer |
| -32451 | Issuer error. No comments |
| -32452 | ACS server is not enabled for this version, issuer rejection |
| -32453 | Failed to complete - account authentication/verification; technical or other problem on the issuer's side. |
| -32454 | Received message version number is not valid for the receiving component of the transaction, contact the issuer. |
| -32455 | Card is not connected to 3DS 2.0 |
| -32456 | Request is denied. Duplicate request is found |